I scheduled an appointment on line and received confirmation from Nicole Andrews. When I arrived for my 12pm appointment I was told that I was not scheduled. He told me "I could get worked in". It took 1 hour and 30 minutes for an oil change and rotation. This was unacceptable.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (863) 533-0777 to discuss your concerns, as your satisfaction is of utmost importance to us.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Came in for service and to get my door lock fixed after leaving i realized i my window wouldn't roll down i called them on Monday scheduled an appointment for Friday they took care of The problem very quickly The only problem i had was the inconvenience of having to come back
Hi, congratulations on your new vehicle! We're pleased to know Mike was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
this was my first trip to have my new car serviced, the staff was very helpful and able to answers some questions I had. I was very satisfied with the service I received and will continue to have my car serviced here
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!