225 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
I took my truck and left it as instructed for overnight drop off the next afternoon I called and ask was my truck ready ready they told me it was not in the system I had it scheduled for 3 weeks. I asked them did you not see a big black truck where you told me to drop it off? They said yes we saw it but didn't know what it was there for said they could find the keys in the 5 gal bucket? Really? So I had to reschedule take it back down there never got one word of apology sorry that happened nothing just charged me full price and said have a nice day, I will be finding somewhere else to get my truck serviced and will be purchasing my next ruck somewhere else.
David H.
LITHIA
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (863) 949-0561 so we can work towards a resolution.
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Confirmed Service Customer
We took our 2019 Traverse in for the first service. That went fine. We did ask to get a quote to have a tow package put on it but the person that checked us in did not relay that to our service rep. We also tried to get a quote from Stingray in Plant City prior to our visit in Bartow but got no where with them either.
Steven T.
AUBURNDALE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Technician left grease prints down the side of my truck.
Austin G.
FORT MEADE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (863) 949-0561 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Sales Rep and Sales/F&I manager were awesome. Very friendly and helpful. Love the Truck.
Edward L.
LAKELAND
Business Response
Congratulations on your new truck! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.
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Confirmed Service Customer
As always the staff and workmanship is outstanding.
Paul E.
MULBERRY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stingray Chevrolet Bartow! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for choosing Stingray Chevrolet Bartow as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
They treat me good and they made me feel confort
Lee A.
RIVERVIEW
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help. We look forward to your next visit. Have a wonderful day!
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Confirmed Sales Customer
It was wonderful from their kind smiles, professionalism to their personal attention. My husband and I are beyond pleased. Thank you!
Dena B.
RUSKIN
Business Response
Thank you for your great review! We always want to hear back from our clients and we're glad you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help. We look forward to your next visit. Have a wonderful day!
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Confirmed Service Customer
Quick in and out for a recall issue. Employees were nice and amicable
Dennis A.
LAKELAND
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Fast and freindly service. Very thorough. Excellent customer service!
Tommy C.
MULBERRY
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Just a little warranty item and a recall. As always, courteous and professional staff
James D.
LAKELAND
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Stingray Chevrolet Bartow and we hope to see you again soon!
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Confirmed Service Customer
The service process is more organized during the scheduling and pick up, but still very slow just to get routine maintenance.
Dalton C.
LITHIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Stingray Chevrolet Bartow and we hope to see you again.
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Confirmed Service Customer
It starts with the excellent sales staff (especially Mike Williams). We always visit as much as possible when I bring my vehicle in for service. And what can I say about the service staff but excellent. They all are very friendly and professional from start to finish. The treatment given to me from sales to service keeps me coming back to Bartow Stingray for purchasing and servicing my vehicles. Thank you
Ronald B.
MULBERRY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My wife and I looked at and tested several trucks and the sales representative, Don G., put up with all of our questions and answered everything. We ended up buying a Z71 truck Saturday afternoon. I highly recommend Stingray to anyone looking at Chevy.
Geoffrey B.
VERO BEACH
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great service dept! Fast, friendly service and they���re open on Saturday! Michael, our salesman even checked on us while we were waiting for our vehicle! ����
Kevin G.
WACHULA
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service writer wasn't friendly, stood for 10 minutes before being greeted, technician left trash in truck.
Jacob W.
LITHIA
Business Response
We would like to have a better understanding about your experience. Please reach out to us at (863) 949-0561 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you soon.
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Confirmed Service Customer
I always receive excellent service at Stingray. The service department is great. The online service is easy to use. The employees are always friendly and helpful.
George-ann H.
BARTOW
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My transmission no longer shakes and chatters and the shifts are smooth and seamless. Everybody at Stingray Bartow is helpful and friendly. I wish I could say the same about their sister dealership, where we used to buy cars in the past.
Ronald C.
SEBRING
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Doug in the service department was very efficient and courteous. Had excellent service in a timely manner.
Debra D.
RUSKIN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Stingray Chevrolet Bartow and we hope to see you again soon!