235 Reviews Found
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I came in on Friday due to a break re-call on my 2017. While there I asked them to fix my high beams. I bought my truck from Bartow Stingray already lifted and it was calibrated and the high beams were off. I explained they I’ve never been able to use the high beams. They fixed them and charged me $37 and new I was there shopping for a new 2019. This is something that should have been fixed at the time of the purchase. I’m not happy that while it was there being serviced that they couldn’t make this corrective action, plus knowing I was about to purchase a new truck. Since then, I decided against a new purchase at Bartow.
Elizabeth A.
BARTOW
Business Response
Hello, we appreciate you taking the time to let us know how we did during your recent service visit. We do hope you will give us another chance to restore your confidence in our business. If you are willing, please contact us at (863) 949-0561 and we will do our best to help turn your experience into a positive one. We hope to hear from you soon.
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Confirmed Service Customer
My service person was very friendly, but it took 3 calls (two with no answer) and holding 20 mins to find out what was going on with my vehicle 5 hours into the appointment. My previous service person (Ryan) would check in multiple times to let me know they were still working on it and when to expect info on what was found. Several things were being checked on my car along with an oil change and tire rotation. The service person who took my phone call (not my service person) was very rude and acted like he was doing me a favor. No one went over what was wrong with my vehicle once it was done. I just received an automated call that my car was ready. I supposedly need a new transmission, but was just told that when I spoke to the rude guy. Nothing on what the tests came back with. My invoice just states needs to tear down to diagnose issue. I would not trust that serious of a repair to a service department that takes 3 to 4 hours (with and appointment) every time I get my oil changed. There has been a change in staff and procedures with scheduling. I've noticed new automated calls before and after the appointment. Clearly something is going on to try to improve the service experience, but it's not for the better as of yet.
Julie C.
LITHIA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (863) 949-0561 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon.
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Confirmed Service Customer
Everyone is always pleasant and extremely helpful!
Charlotte S.
LITHIA
Business Response
Hi there, thank you for taking the time to leave a review for us at Stingray Chevrolet Bartow. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.
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Confirmed Service Customer
Everyone was super nice and the appointment was quick.
Ashley L.
LAKELAND
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My salesman, Paul, was a pleasure to work with. He was knowledgeable and friendly, which made my buying experience pleasant.
Sandra O.
DAVENPORT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thanks for the positive feedback about our staff. We hope to be of service to you again in the future. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always treated like family. Love the employees at Stingray Bartow.
Catherine W.
WINTERHAVEN
Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! We hope to see you soon!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Stingray Chevrolet Bartow
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Confirmed Sales Customer
Got the car we wanted with the options we wanted.
David P.
LAKELAND
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Great experience. Called for a service appointment and was able to get in the next morning. Arrived for the appointment, and we greeted immediately. Took less than 45 minutes and was on my way.
Misty H.
WINTER HAVEN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks for the five star review. If there is anything we can do, please let us know. We hope you have a great day!
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Confirmed Sales Customer
John Speiss was fantastic. He made the whole process easy. I would absolutely recommend Stingray Chevy to friends and family.
Gregory I.
WINTER HAVEN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit. Take care!
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Confirmed Service Customer
Very friendly staff, always professional, would not take my vehicle anywhere other than stingray bartow, thank you guys!
Khristin F.
MULBERRY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Was a breeze no hassile gave me good deal on trade in and purchase
Joseph L.
LAKE WALES
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Brought car in 10/7 . Told needed multifunction power supply convertor. Replaced on 10/10 . 1/2 hr later car was showing same as before steering assist reduced . Check engine light back on. Same 2 reports from onstar. Vehicle driving the same again . Have had issues where I would need to bring the car again due to not being fixed correctly 2 times . Previously was charged for a repair that was covered.. Now I'm having to bring back the car on Monday once again.
Felix V.
BARTOW
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (863) 949-0561 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Everyone was friendly and professional and helpful, very nice experience.
Dwight D.
FROSTPROOF
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!