230 Reviews Found
Confirmed Sales Customer
We have purchased 4-5 vehicles from Bartow Stingray and it is always a great experience. Everyone is very helpful and we will always go back.
Jamie G.
ZEPHYRHILLS
Business Response
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Todd was very professional and easy to work with, answered all questions and concerns. Overall a great experience!!
David F.
PALMETTO
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Donnell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Stingray Chevrolet Bartow
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Confirmed Service Customer
Great service and friendly staff. Always happy to help you with your needs
William H.
LAKELAND
Business Response
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Stingray Chevrolet Bartow and we hope to see you again.
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Business Response
David, thank you for your kind review; we are happy to pass along your comments to the team here at Stingray Chevrolet Bartow! We look forward to your next visit! Take care!
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Confirmed Service Customer
On May 30th I went to Stingray's website and scheduled a service appointment for my A/C. The online scheduler gave me an appt for May 31 at 8:am. I came in to my job late just to get my car there for the service only to find out after I had to make contact with your team that the machine to evaluate the problem was down and that a service tech was on the way to fix it. I waited for a call from your team which I never received. I again had to make contact. I told the service team I would pick up my car on Friday the second but because weather conditions were terrible I decided I would pick it up on Saturday. Unforeseen circumstances did not allow me to get it Saturday. Monday I had to again initiate a call to your team about the diagnostic repairs and the service to my vehicle. Only once this whole time did I have any communication by your team member and that was Friday with no updates on the machine being fixed. Poor communications from your service team!! Tuesday June 6th I called again far an update on my vehicle and the service team member finally said the machine was working and quoted me an estimate for the repairs. After initially telling her no I would come get my car I called her back and said to go ahead with the repairs. I then spoke to my husband who said not to have it repaired at your location. Your team member said they pulled it to the service area and my husband said again not to work on it. I was told several times I would still be responsible for the diagnostic evaluation but who to say after the length of time that it took to have it repaired it was evaluating problems correctly. Long story short I paid for the diagnostic service just to find out your team released all the Freon from my A/C and now I have to bear the cost of having the Freon replaced. I truly hope this is read and that it is understood what a customer goes thru with the lack of communication from a business. Poor customer service.
Laurie K.
WAUCHULA
Business Response
Laurie, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (863) 578-4696 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
Andy, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Confirmed Sales Customer
The sales rep was very nice and did not pressure us into any purchase or try to up-sell anything. The price was very fair and they gave us an extra $1000 on the trade in for coming back.
Jason H.
MULBERRY
Business Response
Jason, we are very happy we could provide you with a positive experience! Thank you for choosing Stingray Chevrolet Bartow and we hope to see you again.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I went for exhaust leak on my truck,they got me in and out really quick. They even check on a recall from factory. The guy in parts, help me to trace some parts that I order on line and wrongfully chose the Plan City dealer. Thanks
Edwin R.
LAKE ALFRED
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
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Confirmed Service Customer
Sales people ignorant and focused on sales not the customer. Won’t ever go back!
James C.
WINTER HAVEN
Business Response
James, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (863) 578-4696 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Was able to make a same day appt and dervicecwas completed within an hour and a half. The factory battery terminal was corrosive and the battery needed to be replaced. Thankful also that it was under warranty. The service agent was very polite and helpful.
Juliann T.
AUBURNDALE
Business Response
Juliann, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Helpful, professional and willing to make sure you are pleased.
Ted L.
DAYTONA BEACH SHORES
Business Response
Ted, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Thank You Chevrolet for being on time fast quick service and taking good care of my vehicle your the best
Linda B.
LAKELAND
Business Response
Linda, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Lonnie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very friendly staff. Not crowded from overbooking appointments like I have experienced at other dealerships. Fast and efficient, professional service. Would definitely come back in the future for service.
Steve S.
LAKELAND
Business Response
Steve, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Our sales associate Nicole was fantastic. So polite and patient. She answered all our questions and made the entire purchasing experience effortless. What a breath of fresh air compared to our previous buying experiences overall.
Adam P.
ZEPHYRHILLS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Stingray Chevrolet Bartow and we hope to see you again soon!
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Confirmed Service Customer
Staff was very friendly and attentive. The mechanics worked fast. I came back to this dealership because they informed me I had to oil changes and tire rotations in the system and another dealership did not mention that and charged me for an oil change. Love the honesty.
Paula M.
EAGLE LAKE
Business Response
Paula, your satisfaction is important to us, so we want to sincerely thank you for choosing Stingray Chevrolet Bartow and we hope to see you again soon!
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Confirmed Service Customer
I brought my Silverado in for a Transmission issue and it took 2 weeks to be "repaired". When it was finished, I picked it up and on the way home, the same problem occurred. When I wanted to bring it back 2 weeks later due to my being out of town, i was told that the tech was on vacation and had to wait a week. The Service Advisor, Mark, has no customer service skills at all and was rude on the phone. He was rude at times and acts like he hates his job. I have already spoken with the Service Dept Manager about this.
Barry M.
VALRICO
Business Response
Barry, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (863) 578-4696 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Felix, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!